La Petite Colline · Muswell Hill

Privacy Policy

How we look after your personal information.

Last updated: 14 October 2026

1. Who we are

La Petite Colline is a French restaurant at 259 Muswell Hill Broadway, London N10 1DE. In this policy, “we”, “us” and “our” mean [LEGAL COMPANY NAME], trading as La Petite Colline (company number [XXXXXXXX]). We are the data controller for the personal information described below.

Questions about this policy or your information? Email info@lapetitecolline.co.uk, call 020 4531 9740 or write to us at the address above.

2. The information we collect

We only collect what we need to look after you. This may include:

Booking details: your name, phone number, email, party size, date and time, plus any notes you add.
Allergies and dietary needs: if you tell us about an allergy or medical dietary need, we treat this as health information and use it only to prepare your food safely.
Enquiries: what you send us by email, phone, Instagram message or through our website.
Gift vouchers: the buyer’s and recipient’s names, emails and any personal message.
Newsletter: your name and email address if you sign up for news and offers.
Reviews and feedback: comments you leave for us on OpenTable, Google or elsewhere.
Website data: technical information such as your IP address, browser and the pages you visit, collected through cookies.

3. How we use your information

To take, manage and confirm your bookings, including reminders.
To prepare your meal safely around any allergies or dietary needs.
To reply to enquiries, group bookings and Christmas bookings.
To sell, send and redeem gift vouchers.
To send our newsletter, only if you have asked to receive it.
To respond to reviews and improve what we do.
To keep our website working well and understand how it is used.
To meet our legal duties, for example tax and accounting records.

4. Our lawful reasons

Under UK data protection law we must have a lawful reason to use your information. Ours are:

Contract: to deal with your booking or gift voucher purchase.
Consent: for our newsletter, non-essential cookies and any allergy or health details you share with us. You can withdraw consent at any time.
Legitimate interests: to run the restaurant, answer enquiries and reply to reviews, where this does not override your rights.
Legal obligation: to keep financial records and meet food safety rules.

5. Who we share it with

We never sell your personal information. We only share it with trusted services that help us run the restaurant:

OpenTable for table bookings. OpenTable is also a data controller for the details you give it. See the OpenTable privacy policy.
GiftPro for gift vouchers. See their privacy policy when you buy at our gift voucher shop.
Our newsletter provider, which stores subscriber details on our behalf.
Payment providers who process card payments securely. We do not keep your full card details.
Our website host and IT support, who keep our website secure and running.
Our accountants, plus HMRC or other authorities where the law requires it.

Some of these providers may store data outside the UK. Where they do, they use approved safeguards, such as the UK International Data Transfer Agreement, to protect it.

6. Cookies

Our website uses cookies. Essential cookies make the site work. Analytics cookies help us see which pages are popular. Our pages also include content from Google Maps, OpenTable and Instagram, which may set their own cookies.

When you first visit, you can accept or decline non-essential cookies. You can change your mind at any time through the cookie settings link on our website or in your browser settings.

7. How long we keep it

Booking and enquiry details: up to 2 years after your last visit or contact.
Allergy notes: only as long as needed for your booking, unless you ask us to keep them for future visits.
Gift voucher records: until the voucher expires, plus 6 years for accounting.
Financial records: 6 years, as required by law.
Newsletter details: until you unsubscribe.

8. Keeping it safe

We use password-protected systems, trusted providers and staff training to protect your information. Only people who need it to do their job can see it.

9. Your rights

You have the right to:

ask for a copy of the information we hold about you
ask us to correct anything that is wrong
ask us to delete your information
object to or limit how we use it
ask us to send it to another organisation
withdraw your consent at any time, for example by unsubscribing from our newsletter

To use any of these rights, email info@lapetitecolline.co.uk. We will reply within one month. There is no charge.

10. Complaints

If you are unhappy with how we have handled your information, please tell us first so we can put it right. You can also complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.

11. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.